How LEMONSEA handles your information.
This website is operated by LEMONSEA CREATIVE COMMUNICATION JOINT STOCK COMPANY (Tax ID 0108805994), registered at 78 Alley 13, Khuat Duy Tien Street, Thanh Xuan Bac Ward, Thanh Xuan District, Hanoi City, Vietnam. U.S. customer enquiries are handled by our USA Customer Support Office at 609 Sidney Ellis Dr, Apt B19, Linwood, NC 27299, United States, reachable at +1 (281) 400-8315 or support@lemonsea.shop.
When you place an order, submit a repair request, or contact us, we collect the information you provide — including your name, email, phone number, shipping address, and any uploaded images. We also collect basic, anonymized analytics about how our website is used to improve the experience.
We use your information only to fulfill your order or repair request, communicate with you about your order, respond to your inquiries, and comply with applicable Vietnamese and international law. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We use cookies and similar technologies to keep your shopping cart active between visits and to measure aggregate site traffic. You may disable cookies in your browser, but parts of the site (like the cart) will not work correctly without them.
You may request a copy, correction, or deletion of your personal information at any time by emailing support@lemonsea.shop. We will respond within 30 days.
Questions about this policy? Email support@lemonsea.shop or write to LEMONSEA CREATIVE COMMUNICATION JOINT STOCK COMPANY, 78 Alley 13, Khuat Duy Tien Street, Thanh Xuan Bac Ward, Thanh Xuan District, Hanoi City, Vietnam.